Quick Links
Featured News
VIEW ALLThe National GP Patient Survey 2024 - your feedback is very important
Manor Park surgery has been working hard to improve access to GP services and raise the bar on patient experience and satisfaction and thank you for working with us to improve feedback.
Your feedback helps us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care. Thank you again for taking the time to show your appreciation
The Annual GP patient survey has been launched for 2024. This is a national survey commissioned by NHS England. A small selection of patients from every GP practice is contacted by research company Ipso, with an invitation to complete a survey about their GP practice, either online or by post.
Patients are chosen at random; the GP practice has no say who gets to take part in the survey and will not know who has been invited to take part. Results of the anonymous survey are published in July 2024.
We would ask if you received an invite to this survey that you respond, so the practice gets an accurate result of what our patients think regarding our practice and services.
Kind Regards
Dr Kesar Sadhra
Cancer Waiting Time Standards
From 1 October 2023, the standards measuring waiting times for cancer diagnosis and treatment are being modernised and simplified. The changes have been developed by clinical experts and are supported by leading cancer charities.
The NHS is moving from the 10 different standards to three:
- Faster Diagnosis Standard: a diagnosis or ruling out of cancer within 28 days of referral (set at 75%)
- 31-day treatment standard: commence treatment within 31 days of a decision to treat for all cancer patients (set at 96%)
- 62-day treatment standard: commence treatment within 62 days of being referred or consultant upgrade (set at 85%)
The main changes are:
- Removal of the Two Week Wait standard requiring a first appointment within two weeks
- Combining together the first and subsequent treatment 31-day standards to create one headline performance standard.
- Combining together the Urgent Suspected Cancer GP referral, Urgent Screening and Consultant Upgrade 62-day standards to create one headline performance standard for all patients.
Detailed information can be found below:
Cancer Waiting Time Standards :: Surrey and Sussex Cancer Alliance
Cancer Research UK explanation video which talks about the Faster Diagnosis Standard. Cancer Research UK also has information about cancer waiting times and what it means for patients here: CRUK Cancer Waiting Times
Patient information letter can be found in multiple languages here:
Patient information for urgent suspected cancer referrals :: Surrey and Sussex Cancer Alliance